About Us

A Primary Care Network (PCN) is an area where all health and social care services work together to deliver a better experience for their citizens.

A PCN is not an organisation or body, it is an idea.

Since the NHS was created in 1948, the population has grown and people are living longer. Many people are living with long term conditions such as diabetes and heart disease or suffer with mental health issues and may need to access their local health services more often.

To meet these needs, GP practices are working together with community, mental health, social care, pharmacy, hospital and voluntary services in their local areas to provide a better healthcare experience for its population.

Primary care networks, such as Arrow Health build on the core of current primary care services and enable greater provision of proactive, personalised, coordinated and more integrated health and social care. Clinicians describe this as a change from reactively providing appointments to proactively care for the people and communities they serve.

Arrow Health PCN is just one of 1,250 PCNs across the UK aiming to deliver a better service for its residents.

PCNs are part of NHS England’s long-term plan.

For a more in-depth explanation of Primary Care Networks, click here.

Watch a short animation below that explains the concept of primary care networks (PCNs) and how this new way of working enables health and other services to work together to provide better access for patients.

Who We Work With

GP Practices are at the heart of our Primary Care Network, looking after our population and their patients.

Contact Us

(click a box below to visit the practice website)

Useful Contacts

(click a box below to visit the website)


(Frequently Asked Questions)

Please find below a PDF document with a number of frequently asked questions about Primary Care Networks that have come through various engagement sessions. If your question is not listed below, you can send this to the Primary Care Network national team who will share a response england.pcn@nhs.net

Coronavirus (COVID – 19)

For health information and advice, read the NHS pages on Coronavirus. Learn about the government response to coronavirus on GOV.UK.