Our Surgeries → Primary Care Network
Arrow Health "Arrow PCN is committed to the provision of high quality, safe and effective medical care to meet the needs of all our population. By working with other local community services we aim to deliver the right kind of care, at the right time, in the right place and by the right people."
A collaboration of five GP practices
serving approximately 40,000 patients

Our Surgeries

(click a box below to visit the practice website)

What is a PCN?

A Primary Care Network (PCN) is an area where all health and social care services work together to deliver a better experience for their citizens.

A PCN is not an organisation or body, it is an idea.

Since the NHS was created in 1948, the population has grown and people are living longer. Many people are living with long term conditions such as diabetes and heart disease or suffer with mental health issues and may need to access their local health services more often. To meet these needs, GP practices are working together with community, mental health, social care, pharmacy, hospital and voluntary services in their local areas to provide a better healthcare experience for its population. Primary care networks, such as Arrow Health build on the core of current primary care services and enable greater provision of proactive, personalised, coordinated and more integrated health and social care. Clinicians describe this as a change from reactively providing appointments to proactively care for the people and communities they serve.

Arrow Health PCN is just one of 1,250 PCNs across the UK aiming to deliver a better service for its residents.

PCNs are part of NHS England’s long-term plan.

For a more in-depth explanation of Primary Care Networks, click here.

Watch a short animation below that explains the concept of primary care networks (PCNs) and how this new way of working enables health and other services to work together to provide better access for patients.

Useful Links

(click a box below to visit the website)


(Frequently Asked Questions)

Please find below a PDF document with a number of frequently asked questions about Primary Care Networks that have come through various engagement sessions. If your question is not listed below, you can send this to the Primary Care Network national team who will share a response england.pcn@nhs.net

Coronavirus (COVID – 19)

For health information and advice, read the NHS pages on Coronavirus. Learn about the government response to coronavirus on GOV.UK.